Conflict and negotiation

For effective conduct of one's work, it is necessary to have skills that enable conflict management through negotiation. The Conflict and Negotiation Course aims to provide the knowledge needed to relate to bosses, clients and colleagues through learning a number of techniques. The course will help to: Keeping relationships intact after overcoming conflict Manage interpersonal relationships better, even outside of work settings Understand the importance of active listening Communicating assertively COURSE DURATION: 1 HOUR ENTIRELY ONLINE COURSE with personalized Certificate of Attendance issued.